HOW IT WORKS

Your journey from photo to hand-drawn custom illustration.

Commissioning a custom venue illustration or hand-drawn watercolor portrait is a simple, seamless process. Whether you are ordering a watercolor illustration for your wedding invitations and envelope liners, a design for your vellum jackets, or a beautiful piece of custom wall artwork for your home, here is exactly how our design process works:

1. Place Your Order & Choose Your Options. Select your design style and the product options that fit your project. You can choose to feature your illustration on your wedding invites, watercolor on liners, vellum jackets, or as a standalone print for framing.

2. Submit Your Reference Photo. Once you place your order, email a clear, high-resolution photo of your venue, home, or building to katy@rosellapaper.com.au. If you have a preferred angle or specific details you want highlighted (or removed, like cars or street signs), just let us know in your email!

3. The Hand-Drawn Creative Process. We bring your photo to life with fine-art precision. Every single piece is meticulously hand-drawn from scratch. Depending on the complexity and architectural detail of your structure, your custom artwork will take 3 to 6 business days to complete.

4. Production & Delivery

For Stationery (Invites, Liners, Vellum): Your digital illustration is seamlessly integrated into your stationery suite or envelope liners, ready for the printing press.

PRODUCTION & TURNAROUND

Because each illustration is drawn entirely by hand, turnaround times vary depending on the architectural detail and complexity of your subject.

• Typical Production Time: 3 to 6 business days from receipt of your reference photo.
• Please note: Highly intricate venues with complex facades or surrounding botanical landscapes may require the full 6-business-day window.

ILLUSTRATION REVISION POLICY

Due to the hand-painted, artistic nature of watercolor illustrations, major structural changes or complete redraws cannot be made once the artwork is finished.

Because watercolor relies on layered washes, blending, and complex textures, altering the core structure of a building or changing the perspective requires painting the entire illustration from scratch.To ensure you love your custom piece, we ask that you review our policy guidelines below:

• What is included: Your order includes one round of very minor adjustments to the finished digital proof. This includes small tweaks like softening a color tone, slightly adjusting a background wash, or cleaning up tiny digital artifacts.
• What cannot be changed: We cannot alter the angle of the building, add large structural elements that weren't in your original photo, or completely change the landscape layout once the illustration is complete.
• How to ensure accuracy: Please ensure that the reference photo you email to katy@rosellapaper.com.au shows the exact angle, lighting, and layout you want our artist to capture. If you have specific details you want included or omitted (such as removing a tree, adding a specific floral vine, or keeping a sign out of the frame), please state this explicitly in your initial email before we begin painting.
• Additional Redraws: Any requests for major changes, structural alterations, or a complete redraw using a different reference photo will incur a redesign fee starting at 50% of the original illustration cost.